Financial Policy
Please take a moment to review the financial aspect outlined below related to your treatment so we can direct allof our attention to getting you back to health.
Payment OPtions: Our office accept cash, check, Visa, MasteCard, and Discover. If paying by check, we maintain the option to place a hold on ordering the program until the check has cleared the bank which could take up to 10 business days. financing Options: Our office also offers several different medical financing options including Care Credit- for patients with good to excellent credit and united Credit- for patients with fair to good credit.
Returned checks: A check returned from a financial Institution is subject to a returned check fee. the current fee is $30.00 per return. If Payment of the non-sufficient check is not received within 10 days of notification, the NSF check will be turned over to the Smith County District Attorney's office for collection and/or prosecution .
Discount:When you Sign up for a treatment program we MAY also offer a discount based on the payment terms you choose with the largest discount being for those patients that pay in full for their treatment up front utilizing cash or their own personal credit line(not included Care Credit or United Credit). Note that these Discount are based on completing the full treatment prescribed See below for details on payment terms/refunds if treatment is discontinued.
Insurance:Our office does not directly file on insurance for any treatment or programs. we cannot guarantee any reimbursement by your insurance however, upon request; we can provide you with an intemized Statement with the diagnosis and procedure codes for your plan so you may file for any potential reimbursement. Request for an intemized ledger must be made within 1 week of the start of your program and will be fulfilled within 7 business days. Request after that time may take up to three weeks to process:
Payment Terms/ Refunds: The agreed upon treatment program is based on providing you with optimal results aimed at improving your overall health and quality for life. Payment is required prior to your first treatment based on the payment terms agreed upon...
Regenerative Medicine: I understand that any regenerative product(s), services and treatments provided within the regenerative medicine program are non-refundable. I also understand the product will be ordered specifically for my personal treatment plan once full payment for the product is received
Equipment and Orders Agreement: I understand that the equipment and professional protocols (supplements) that I receive are non- refundable. Once the equipment is ordered I understand its is my possession and registered to me
if you should choose to discontinue your program before the length of the treatment is completed and have already paid for your treatment in advance, you may request a refund from us; with the exception of any regenerative medicine, weight loss and home equipment. Refunds request must be submitted in writing to our office within 2 weeks of your last treatment(refunds requests guaranteed). Any refunds will be issued within 30 days of receipt of your written request. Since discount may be provided up front based on full treatment being completed, any refunds will be issued based on calculating FULL RATE for the treatment already received, and there will also be a $250.00 administrative fee that will be deducted when calculating any refunds due. Any difference between the full rate of treatment already received and the upfront payment will be issued via check and malled to the address on the file with our office. All unused treatment are non- transferable and expire 12 months after purchase date.
I have read and understand the practice's financial policy and I agree to be bound by its terms. I also understand and agree that such terms may be amended by the practice from time to time.